Brewster's Mountain Lodge, Banff, Alberta, Canada - Banff Hotel and Lodging in Banff National Park in the Canadian Rockies

Sweep, mop and wash floors, Dust furniture, Vacuum carpeting, area rugs, draperies and upholstered furniture, Make beds and change sheets, Distribute clean towels and toiletries, Stock linen closet, Clean and disinfect bathrooms and fixtures, Clean and disinfect elevators, Handle and report lost and found items, Attend to guests' requests for extra supplies or other items, Provide basic information on facilities, Pick up debris and empty trash containers, Wash windows, walls and ceilings, Clean changing rooms and showers

Fast-paced environment, Repetitive tasks, Physically demanding, Attention to detail, Standing for extended periods, Bending, crouching, kneeling

Working with others, Problem solving, Job task planning and organizing, Significant use of memory

Title:

Front Desk Agent

Terms of Employment:

Permanent, Full Time, On Call, Shift, Overtime, Weekend, Day, Night, Evening

Salary:

$12.91 Hourly, for 40.00 Hours per week, Bonus, Gratuities, Commission

Anticipated Start Date:

As soon as possible

Location:

Banff, Alberta

Skill Requirements:

Education:

Completion of college/CEGEP/vocational or technical training

Credentials (certificates, licences, memberships, courses, etc.):

Not required

Experience:

1 year to less than 2 years

Languages:

Speak English, Read English, Write English

Business Equipment and Computer Applications:

Multi-line switchboard, Computerized reservation system, HMI, Word processing software, Spreadsheet software, Database software, Basic computer skills (will train), General office equipment, Computerized bookkeeping systems, Internet browser

Work Setting:

Hotel

Type of Bookkeeping and Accounting:

Basic accounting, Cashiering

Specific Skills:

Register arriving guests and assign rooms, Process group arrivals and departures, Take, cancel and change room reservations, Process telephone calls, Provide information on hotel facilities and services, Provide general information about points of interest in the area, Provide information about services available in the community, Arrange services required for guests with special needs, Secure guests' valuables, Process wake-up calls, Store and retrieve luggage, Investigate and resolve complaints and claims, Exchange foreign currency, Process guests' departures, calculate charges and receive payments, Balance cash and complete balance sheets, cash reports and related forms, Maintain occupancy statistics, Customer service oriented, Follow emergency and safety procedures, Work with minimal supervision, Clerical duties (i.e. faxing, filing, photocopying), Keyboarding, Perform light housekeeping and cleaning, Train staff

Work Location Information:

Staff accommodation available, Various locations

Essential Skills:

Reading text, Document use, Numeracy, Writing, Oral communication, Working with others, Problem solving, Decision making, Critical thinking, Job task planning and organizing, Significant use of memory, Finding information, Computer use, Continuous learning

Employer:

Brewster Mountain Lodge

How to Apply:

By Mail:

PO Box 2286/208 Caribou Street
Banff, Alberta
T1L 1C1

By Fax:

(403) 762-2970

By E-mail:

lodgemanager@brewstermountainlodge.com

Business Profile:

Limited Service Hotel

Web Site:

http://www.brewstermountainlodge.com

Advertise Until:

2010/09/16

Brewster's Mountain Lodge - Employment